Agile Transformation & Team Leadership
Agile Transformation & Team Leadership Multiple roles 2017–2024 Problem Teams struggled with delivery consistency, backlog prioritization, and cross-team alignment. Approach […]
Case studies
Sales Reporting Automation (TELCLOUD)
Sales Reporting Automation (TELCLOUD) TELCLOUD 2024 Problem Sales teams manually generated reports by pulling data from multiple reseller systems, wasting
Ordering & Inventory Modernization (TELCLOUD)
Ordering & Inventory Modernization (TELCLOUD) TELCLOUD 2024–2025 Problem Orders and inventory were fragmented, slowing resellers and limiting enterprise scalability Approach
Service Call Marketplace (TELCLOUD)
Service Call Marketplace (TELCLOUD) TELCLOUD 2024 Problem No system for handling service calls like site surveys and installations. Providers and
Case studies
AWS Cloud Migration & Security Compliance
AWS Cloud Migration & Security Compliance Senior Technical PM Enterprise IT 2020 Problem Legacy on-prem systems created downtime and compliance
AI-Enhanced Customer Support System (TELCLOUD)
AI-Enhanced Customer Support System (TELCLOUD) TELCLOUD Director of Product & Delivery 2024–2025 Problem Resellers and their customers had fragmented support,
Mobile App Builder Platform (BuildFire)
Mobile App Builder Platform (BuildFire) BuildFire Product Manager 2018–2020 Problem Small businesses and nonprofits lacked affordable, customizable mobile apps. Competitors
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